CompuCom announced the availability of its new IIMv3 referring to a new approach of delivering IT services. The said solution will work to optimize the legacy operations of a company to become more agile and cohesive according to the embedded Information Technology Infrastructure Library framework (ITIL v3). Executing the collaborated transformation roadmaps will help IT leaders to reinvent their managed hosting infrastructure. It is also expected to set a new threshold for business contribution and efficiency while creating capabilities for lifecycle service management.
Business executives now expect their IT department to provide operational efficiency by delivering the services where the business operations rely on as well as business enablement that will allow them to discover and tap into new methods of improving technology and business strategy.
This is according to research studies by Forrester Research, Inc. IIMv3 by CompuCom will enable businesses to experience reduced overhead expenses, sustainable innovation and improved business alignment from IT infrastructure. Aside from that, the new solution will also allow companies to gain more flexibility in order to effectively and properly utilize other models of delivery as well as cloud services.
The new solution will bring together four different functions that have been developed based on CompuCom’s ITIL and expertise in operational lifecycles. The four functions include an client integration processes that are adaptive while going beyond the traditional technology, process and people core tenets of IT. it will also serve as a next generation ITSM platform that comes with the latest related applications and support staff to complement its performance. The new solution will also provide a suite of optimized services for infrastructure deployment and implementation. Finally, it will also be composed of a program management office that will review process regularly and create alternative proposals as needed.
